Classification Of Hotels or types of hotel | Hospitalitystudybuddy

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Introduction 

 
The hospitality industry has grown to be worth 3-5 trillion USD globally, and hospitality establishments, particularly hotels, provide every Imaginable service to make customers feel at ease and to meet all of their needs. With competition increasing and travelers demanding a broader range of services, hoteliers have developed Special products and services to carve out a niche for themselves. Hotels can be classified based on their star rating, services offered, location, number of rooms, types of rooms, target audience, or even length of stay. The hotel industry has evolved to its current state by modifying its services, architectural design, and guest care. Hotels/inns used to provide only the most basic of needs, such as shelter, and hygiene and sanitation standards were almost non-existent. The modern hotel offers its guests clean, sanitary, and well-appointed rooms as well as excellent services. Because the industry is so diverse and specialized, each hotel must have a distinct selling proposition to survive and profit. Every hotel strives to be unique or distinctive by providing the best service to its guests. The classification of hotels helps the tourists to select the hotel that best meets their needs. With the advent of mass tourism, the need for hotel classification became more apparent. To give travelers an idea of ​​the type of accommodation they are offered, many private clubs, agencies, and travel associations develop descriptions of their accommodation properties in specific areas. Realizing the importance of the idea, governments, national and state tourism organizations and industry associations gradually supported it with a stake in the hospitality business and set standards for different hotel categories.
In a nutshell, hotel classification serves the following purposes: 
◙ Lends uniformity in services and sets general standards of a hotel. 
◙ Provides an idea regarding the range and type of hotels available within a geographical location. 
◙ Acts as a measure of control over hotels concerning the quality of services offered in each category.
Hotels offer services such as food and drink, as well as facilities such as entertainment, conference and training arrangements, as well as the organization of official or private parties. Each hotel has its own set of characteristics. place; the number of guest rooms; special services such as concierge, travel valet parking; Amenities such as specialty restaurants, bars, business support, and meeting places; And a swimming pool are some of the features. The variety of services and facilities provided by each hotel makes it difficult to have a single basis for the classification of hotels, and if we classify them according to different criteria, some hotels will be left out. The variety of services and facilities provided by each hotel makes it difficult to have a single basis for classification, and if we classify them based on different criteria, some hotels will fall into more than one group which that Classifying a hotel into different types is not an easy task as the industry is so diverse that many hotels do not fit into one category. Hotels can be classified in different ways based on the criteria.

 Classification based on the number of stars.

The Ministry of Tourism performs the classification, and a committee known as HRACC is formed as a result.
(Hotels and Restaurants Approval and Classification Committee), directed by the Director-General of Tourism, is made up of the following members:
• Hospitality Industry
• Indian Travel Agents Association
• Tourism Departments
• Regional Institute of Hotel Management Catering Technology & Applied Nutrition Principal
This is a permanent committee tasked with classifying hotels into one of the five-star levels. Ones are typically inspected every three years.
In the case of 4 stars, 5 stars, and 5-star deluxe categories, the procedure is to apply to the director-general of tourism on a prescribed application form. In the case of one, two, or three stars, contact the regional director of the concerned government of India tourist office in Delhi/Mumbai/Kolkata/Chennai.

The following basic information must be provided:

  1. The hotel’s name
  2. The promoters’ names.
  3. Address Specifics of the site, such as area, title, and the distance of the hotel from the railway station, airport, and main shopping center.
  4. Hotel project specifics such as
  5. Details
    of hotel projects such
    as
  6. Category applied for
  7. Number of guest rooms and their area
  8. There types with or without bathroom
  9. Details of the public area like the lounge, lobby, restaurant, bars, shopping, arcade, banquet hall, health clubs, swimming pool, and parking, etc. 

6. Air conditioning specifics.

      7. Approval from government bodies such as municipal or corporation authorities, the               MRTP Act, the DGCA, and any other local authorities concerned.
      8. Proposed capital structure
      9. Want to avail of any or all of the following benefits of income tax -61 against each of the following provisions Section 80L, Section 32, Section 33.
     10. Along with the application fee also sent.
     11. The hotel is required to complete a questionnaire containing information about its facilities, features, amenities, and services.
     12. On a pre-determined date, HRACC team members personally inspect the hotel, and the hotel is either approved or rejected based on the committee’s report and the hotel’s marks.

 

One Star

 

These are smaller hotels managed by proprietors. The hotel often has a more personal atmosphere.

It is usually located near an affordable attraction, major intersection, and convenient transportation.

Furnishings and facilities are clean but basic.

Most will not have a restaurant on site but are usually within walking distance.

  • The hotel should have at least 10 lettable bedrooms.
  • 25% should have attached a bathroom with a bathroom for every four of the remaining room.
  • 25% of the bathroom should have western-style WCs
  • Reception counter with a telephone and a telephone for the use of the guest.

         Example: Hotel Ajanta, Bangalore.


 

Two Star

 

The building should be constructed and the locality and environs including the approach suitable for a good hotel. There should be a reception counter with a telephone. All public and private rooms should be fully air-conditioned and should be well equipped with the support quality There should be experienced, courteous and efficient staff in smart and clean uniforms.

  • Should have at least 10 lettable rooms with at least75% should attached bathrooms with showers.
  • At least 25 % of the rooms should be air-conditioned.
  • Telephone in each room and telephone for the use of guests and visitors and provision for radio or relayed music in each room.
  • carpets, curtains, carpets, luxury furniture of high standards fittings, etc.

Three Star

Typically these hotels offer spacious accommodation that includes well-appointed staff and decorated lobbies. Bell desk services are generally not available. They are located near the business area for immediate approach and neighborhoods should be of the highest standard. There should be well equipped, well-furnished, and well-maintained dining room/restaurant on the premises.

  • Should have at least 20 lettable rooms with attached bathrooms with long baths or most modern shower chamber.
  • At least 50 % of the rooms should be air-conditioned and the furniture and furnishings such as carpets, curtains, etc. should be a very good standard.
  • There should be a receptionist, cash, and information counter attended by the highest qualified trained, and experienced personnel and conference facilities.
  • There should be provision for reliable laundry and dry cleaning services and 24×7 housekeeping at the hotel should be of the highest possible standard and there should be a plentiful supply of linen, blankets, etc.
  • Telephone in each room. and telephone for the use of guests and visitors and provision for radio or relayed music in each room.
 

Four Star

Façade, Architectural features, and general construction of the hotel building should have distinctive qualities.

The locality including the immediate approach and environs should be of the highest standard.

There should be a receptionist, cash, and information counter attended by the highest qualified trained, and experienced personnel and conference facilities.

  • Should have at least 25 lettable rooms with attached bathrooms with long baths or most modern shower chamber.
  • At least 50 % of the bathroom must have long baths or the most modern shower chambers with 24 hrs service of hot and cold running water.
  • There should be a special restaurant dining room where facilities for dancing are also available.
  • Telephone in each room. and telephone for the use of guests and visitors and provision for radio or relayed music in each room.


Five Star

 

Façade, Architectural features, and general construction of the hotel building should have distinctive qualities.

The locality including the immediate approach and environs should be of the highest standard.

There should be a receptionist, cash, and information counter attended by the highest qualified trained, and experienced personnel and conference facilities.

  • Should have at least 25 lettable rooms with attached bathrooms with long baths or most modern shower chamber.
  • At least 50 % of the bathroom must have long baths or the most modern shower chambers with 24 hrs service of hot and cold running water.
  • There should be provision for reliable laundry and dry cleaning services and 24×7 hrs housekeeping at the hotel should be of the highest possible standard and there should be a plentiful supply of linen, blankets, etc which should be of the highest quality available.
  • Adequate parking space and swimming pool.
  • Offer both international and Indian cuisine and the food &beverage services should be of the highest standards.
  • 24 hrs services for reception information and telephone.

Eligibility for Star Classification

To be eligible to apply for classification

  1. The hotel must have at least 10 lettable bedrooms.
  2. Carpet areas in respect of rooms and areas of the bathroom should, by and large, adhere to the following limits.

5Star/5StarDelux Hotels

Single 180Sq ft

Double 200Sq ft

Bathroom 45 Sq ft


4 Star and 3 Star Hotels

 

Single 120Sq ft

Double 140Sq ft

Bathroom 36sq ft

 

2Star and 1 Star Hotels

 

Single 100Sq ft

Double 120Sq ft

Bathroom 30Sq ft

 

Classification of the hotel based on location

1. City center/ downtown hotels: It is the hotel in the heart of the city within a short distance of shopping mall theatres etc. A downtown hotel is in the city center or close to the business district, shopping areas, theatres, government offices, and so on. The geographical center of the city is not always the center of the city, but it refers to an area that is considered the city’s commercial hub. To compensate for the significant investment made in the land, the room rates in these hotels may be higher than in comparable hotels in other areas. They are preferred by business clients because it is more convenient for them to stay close to the location of their business activities. A downtown hotel would be the Hotel Intercontinental in New Delhi or the Hotel Le Meridian in Pune and Taj mahal Mumbai.


2. Suburban hotels: It is a hotel which is not located in heart of the city due to this rate of the hotel is moderate to low such hotels are ideal for budget travelers. Because land costs more in the city center and space is limited, some entrepreneurs build their hotels away from the town. These hotels, which offer similar amenities as downtown hotels, are located in suburban areas and have the advantage of being closer to the action. These hotels are ideal for people who want to get away from the hustle and bustle of the city. Guests staying in these hotels may stay for a longer period than those staying in city hotels. Room rates in such hotels are reasonable and may appeal to budget travelers. Suburban hotels include the Trident Hotel in Gurgaon and Up Pal’s Orchid in New Delhi.

3. Airport hotels: These are hotels which are located near the airport they cater to mainly transit guests who might have to stay a few hrs. Airport hotels are located near the airport and other points of entry. These hotels, which provide all of the services of a commercial hotel, are typically frequented by passengers who require a stopover en route to their destination. Airport hotels include the Hotel Airport hotels are located near the airport and other points of entry. These hotels, which provide all of the services of a commercial hotel, are typically frequented by passengers who require a stopover en route to their destination. Airport hotels include the Hotel Centaur in Mumbai and the Radisson in New Delhi. in Mumbai and the Radisson in New Delhi.

4. Resorts: Resort hotels are those that are located in tourist areas such as hill stations, sea beaches, and the countryside. These hotels have a very relaxing and natural atmosphere. They are mostly located outside of cities and in non-polluting environments. The room rates in these hotels can range from moderate to expensive, depending on the extra services provided. These hotels combine lodging with recreational activities such as golf, summer and winter sports, and so on. Resort occupancy is typically higher during vacation periods and on weekends when guests want to get away from their weekly routine. These cater to people who want to relax and enjoy themselves at a hill station, neat the seashore, and so on as well as to people who are looking for change for health. A resort hotel example is Taj Fort Aguada Beach Resort in Goa, Wildflower Hall in the Himalayas in Shimla, Bangaram island resort( a beach resort in Lakshadweep) coconut lagoon ( a black water resort in Kerala), and spice village ( a wildlife resort).
 
5. Forest hotels: These are located within a forest range and cater to tourists visiting the forest area. This sort of hotel usually has less competition.
 
6.Floatels ( floating hotels): As the name implies these are hotel establishments on luxury liners or ships rivers, big lakes, seas are ideal sport for such hotels. Floatels are lodging establishments that float on the surface of the water. This category includes cruise liners and houseboats as well as all lodging properties built on top of semi-submersible platforms. Some of them offer luxurious accommodations as well as food and beverage services to their guests. Floatels in India include the houseboats on Dal Lake (Shikara) in Srinagar, Jammu, and Kashmir.
 
7. Cruise ships: A cruise ship is a passenger ship that is used for pleasure voyages. It creates a unique experience of a traveling example of the cruise ship is the Oberoi motor vessel Vrinda cruise.
 
8. Boatels hotel: A houseboat hotel is referred to as a boatels hotel. The shikaras of Kashmir and the kettuvallams of Kerala are houseboats that offer small but luxurious accommodation.
 
9. Motels hotel: It is a hotel which is located near highways ( That is motorways) they provide modest lodging to highways travelers. Example: The Kamat yatri nivas chain found all over the karnataka.

10.Rotels: It is the hotel which is not wheel eg. Deccan odyssey is trained to provide a luxurious hotel atmosphere and Rotel also includes some large trucks with interiors done up like hotel rooms.

Classification of the hotel based on the target market or clients

 

1. Commercial hotel: Commercial (Business) hotels are typically located in the city center and are designed to cater to business travelers. These hotels in the city center offer high-quality rooms and amenities. These hotels offer high-quality rooms and amenities, as well as high-speed internet access, business centers, and conference halls. For the convenience of their guests, they also offer in-house secretarial services, as well as facilities such as letter drafting, typing, faxing, and photocopying of documents. Commercial hotels may provide complimentary newspapers, coffee in the morning, cable television, and access to channeled music and movies. Generally, the length of a guest’s stay at these hotels is very short. During the week, occupancy is higher, while on weekends, it is slightly lower. These hotels are also referred to as downtown hotels. Business or commercial hotels example is the Park and Hotel Intercontinental in New Delhi and Trident Mumbai Nariman point.

2. Convention hotels: Transient hotels cater to the needs of people who are on the move and require a rest stop en route to their destination. These hotels are typically frequented by transient travelers and are located near points of entry such as a seaport, airport, or major railway station. They have a coffee shop and room service that is open 24 hours a day, as well as all of the amenities of a commercial hotel. Transient hotels are typically five-star establishments with a clientele that includes business travelers, airline passengers with overnight layovers or canceled flights, and airline personnel. Because the room can be sold more than once on a given date, the occupancy rate is usually very high, sometimes exceeding 100%. In India, transient hotels examples are the Hotel Centaur and the Radisson in New Delhi.

3. Suite hotels: Suite hotels offer the most personalized services to their guests. The guest rooms typically include a living area, a compact kitchenette with a refrigerator and a microwave, a bedroom with an attached bathroom, and sometimes even a dance floor. Valet services, personalized guest stationery, high-speed internet access, and an in-room safety locker facility are among the amenities available. These hotels are frequented by wealthy individuals and luxury-seeking tourists. All-suite hotels include the Burj Al Arab in Dubai and the Intercontinental Lalit Goa Resorts in Goa.

 4.Bed & Breakfast Hotel: Bed and breakfast hotels, a European concept, are lodging establishments that are typically run from a large family residence. These range from small commercial buildings with twenty to thirty guestrooms to houses with a few rooms converted into overnight facilities. The owner usually lives on the property and is in charge of serving breakfast to the guests. Breakfast is served in the rooms or the dining room. The bathroom may be attached to or shared by the guest rooms. These properties are suitable for budget travelers because the tariff is generally lower than the full-service hotel.

5. Extended-stay hotels: These hotels provide kitchenette amenities in the room, whereas extended-stay hotels do not usually provide uniformed services and frequently do not provide food, beverage, or guest laundry service.

6. Casino hotels: A casino hotel is an establishment that includes a casino as well as a temporary lodging on-site hotel. For example, guests have access to both gambling facilities and lodging 24 hours a day, seven days a week. The SLS Las Vegas is a luxury casino hotel in Las Vegas is an example of a casino hotel.

7. Service apartments / Corporate lodging: Service apartments / Corporate lodging is designed for guests who want to stay for an extended period of time, often up to six months or longer. Halcyon Bengaluru is an example of a service apartment / corporate lodging.

 

Classification of the hotel based on the size of the property.

 

1. Small hotels: In India, hotels with 25 rooms and less may be termed small however abroad hotels with less than 100 rooms are considered small.

2. Medium-size hotels: Hotels with 25-100 rooms are referred to as medium-size hotels in India, while hotels with 100-300 rooms are referred to as medium-size hotels abroad.

3. Large hotels: In India, hotels with 101-300 rooms are called large hotels. hotel with 400-600 rooms is termed large hotels abroad.

4. Very large hotels: In India, these hotels have over 300 rooms. Hotels with 600-1000 rooms may be considered very large in other countries.

5. Mega hotels: Mega hotels are those that have more than 1000 rooms.

6. Chain hotels: These are companies that own hotels in various parts of India as well as international venues. There are primarily three chains in India. The Taj hotel group, The Oberoi hotel group, and the ITC-welcome hotel group are all hotel groups. Some foreign chains, such as the Hyatt group and Marriott, have entered India through tie-ups with local partners or through self-operated properties.

Classification of the hotel based on the level of service

1.Economic and budget hotel: These properties the primary goal is to provide necessities such as clean, comfortable, and reasonably priced rooms.
2.Mid-scale/mid-market hotels: Mid-market hotels are modest but adequate, with a moderate but not excessive staffing level. They may provide room service, round–the–clock coffee shop Airport/railway station pickups, and drop facilities. A typical hotel with mid-range services would be medium-sized, with 150 to 300 rooms.
3.luxury hotels: These provide world-class services, as well as upscale restaurants and lodges, concierge services, an outlet, a meeting room, and dining options, are available. Bath linen is changed twice a day and at night. In addition, a turndown service is available. This guest room has more expensive furnishings, decoration, and artwork than a guest room in the mid-Market Service category. The primary market for these hotels is business executives, celebrities, and high-ranking political figures. Luxury hotels include the Hyatt Regency New Delhi.

Classification of the hotel based on length of stay

1.Transient hotels: The transient hotel is a short stay hotel that is situated in the transient zone of the International Airport and seaport. Where passengers wait and relax.
2. Residential hotels: A residential hotel is a hotel where guests can stay for a minimum period of one month and up to two years. The hotel signs a detailed agreement with the customers. The residential hotel rooms usually include a sitting area and a bedroom.
3. Semi-residential hotels: These are the hotels that incorporate features of both transient and residential hotels.

Classification of
the hotel based on the theme

 

1.Heritage Hotels:
Heritage Hotel covers a running hotel in
Palaces/Castles/forts/hunting lodges, residence any size built before
1950. According to the Ministry of Tourism, the heritage hotels are
further subdivided as follows:

 A) Between 1935 to 1950 is called
Heritage.

B) Between 1920 to 1935 Called Heritage classic.

C) Before
1920 is called Heritage grand.

2.Ecotel hotel:
Ecotel hotel means environment-friendly hotel. The Orchid Mumbai is
Asia’s first and most popular five-star Ecotel hotel.

3.Boutique hotel:
Boutique hotel small stylish hotel with beautiful decorations.
Generally, these hotels have a hundred rooms provides. Luxury
service. Example park Bengaluru is a boutique hotel.

4.Spa: A spa resort
is a resort hotel that offers therapeutic baths, massages, and other
luxury hotel amenities.

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